In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 2025 - 23:00 EST
Scheduled - ITS (GGC’s Banner hosting provider) will perform Linux(OS) Patching on Friday.

Maintenance Window:
Starts: Friday, November 14, 2025, at 11:00 p.m.
Ends: Saturday, November 15, 2025, at 7:00 a.m.

During this time, the following services will be unavailable:.
Banner
Degree Works
GeorgiaFIRST Financials

We recommend planning accordingly and appreciate your patience as these important updates are completed.

If you have any questions or concerns, please contact the Help Desk:

Web: http://helpdesk.ggc.edu
Email: helpdesk@ggc.edu
Phone: 678.407.5611

Nov 14, 2025 23:00 - Nov 15, 2025 07:00 EST

About This Site

Report an issue at: GGC Help Desk: helpdesk@ggc.edu or visit https://helpdesk.ggc.edu

Website (www.ggc.edu) Operational
Single Sign-on (SSO) Operational
Teaching & Learning Under Maintenance
MyCourses Operational
Kaltura Operational
Grizzly Den (Banner) Under Maintenance
DegreeWorks Under Maintenance
GradesFirst / EAB Navigate Operational
LinkedIn Learning Operational
Grizzly Learning Path (Percipio) Operational
Turnitin Operational
SL&L/Via (Portfolio) Operational
CRM Recruit Operational
Classroom Technology Operational
Class Climate Operational
domains.ggc.edu ? Operational
ProctorU ? Operational
ExamSoft Operational
Barnes & Noble ? Operational
Respodus Lockdown Browser and Monitor Operational
Simple Syllabus ? Operational
Curriculum ? Operational
Network Operational
Wired Operational
Wireless (GGC Wifi, GGC Guest, & eduroam) Operational
VPN Operational
PeachNet Operational
Communication & Collaboration Tools Operational
Claw Mail Operational
Microsoft Teams Operational
Microsoft Office 365 Operational
Microsoft OneDrive / SharePoint Operational
LISTSERV Operational
Zoom Operational
The Pulse ? Operational
Telephone Systems Operational
Office & Desk Phones Operational
Softphones Operational
Productivity Tools Operational
Device Management Operational
Printing & Scanning Operational
File Sharing Operational
Clickup.com ? Operational
NextGen Dynamic Forms Operational
TouchNet Operational
Nelnet Operational
GeorgiaFIRST PeopleSoft Financials Under Maintenance
OneUSG Connect (oneusgconnect.usg.edu) Operational
Help Desk Portal Operational
WordPress Operational
Claw Card ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 15, 2025

No incidents reported today.

Nov 14, 2025

Unresolved incident: Scheduled Linux (OS) Maintenance for Banner, Degree Works & GaFIRST Financials (November 14).

Nov 13, 2025
Completed - The scheduled maintenance has been completed.
Nov 13, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 22:00 EST
Scheduled - GGC's Degree Works vendor (Ellucian) will perform monthly Operating System Patching on Wednesday, November 12, 2025, beginning at 10:00 pm, through 4:00 am the following day.


The Degree Works application will not be available during this scheduled maintenance window.

Nov 10, 09:48 EST
Nov 12, 2025
Nov 11, 2025
Resolved - This incident has been resolved.
Nov 11, 11:57 EST
Update - We are continuing to monitor for any further issues.
Nov 10, 08:52 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 10, 08:49 EST
Identified - The issue has been identified as a faulty switch module. The faulty switch will be replaced as soon as possible. Expecting a 4 hour estimated time to restoration.
Nov 10, 08:25 EST
Investigating - We are investigating a partial network outage in Building A Closet A (Rm1250). The issue is affecting wireless access points in rooms A1150, 1155, 1165, 1190, 1200, 1240, and 1320. It's likely desk phones and other classroom network connections in the same proximity are also affected.
Nov 10, 08:23 EST
Nov 10, 2025
Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.