All Systems Operational

About This Site

Report an issue at: GGC Help Desk: helpdesk@ggc.edu or visit https://helpdesk.ggc.edu

Website (www.ggc.edu) Operational
Single Sign-on (SSO) Operational
Teaching & Learning Operational
MyCourses Operational
Kaltura Operational
Grizzly Den (Banner) Operational
DegreeWorks Operational
EAB Navigate Operational
LinkedIn Learning Operational
Grizzly Learning Path (Percipio) Operational
Turnitin Operational
SL&L/Via (Portfolio) Operational
CRM Recruit Operational
Classroom Technology Operational
Class Climate Operational
domains.ggc.edu Operational
ProctorU Operational
ExamSoft Operational
Barnes & Noble Operational
Respodus Lockdown Browser and Monitor Operational
Simple Syllabus Operational
Curriculum Operational
Panorama Operational
Qualtrics Operational
Element451 Operational
Network Operational
Wired Operational
Wireless (GGC Wifi, GGC Guest, & eduroam) Operational
VPN Operational
PeachNet Operational
Communication & Collaboration Tools Operational
Claw Mail Operational
Microsoft Teams Operational
Microsoft Office 365 Operational
Microsoft OneDrive / SharePoint Operational
LISTSERV Operational
Zoom Operational
Inside GGC Operational
Telephone Systems Operational
Office & Desk Phones Operational
Softphones Operational
Productivity Tools Operational
Device Management Operational
Printing & Scanning Operational
File Sharing Operational
Clickup.com Operational
NextGen Dynamic Forms Operational
TouchNet Operational
Nelnet Operational
GeorgiaFIRST PeopleSoft Financials Operational
OneUSG Connect (oneusgconnect.usg.edu) Operational
Help Desk Portal Operational
WordPress Operational
Claw Card Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Banner Document Manager (BDM) & App Enhancer Maintenance Thursday, May 7th May 7, 2026 18:00-22:00 EDT

GGC's Banner host will perform Banner Document Manager (BDM) and App Enhancer maintenance Thursday, May 7th, beginning at 6:00 PM.

Upgrade Window:
Starts: Thursday May 7, 2026, at 6:00 p.m.
Ends: Thursday May 7, 2026, at 10:00 p.m.

During this time, Banner Document Manager (BDM), and App Enhancer will be unavailable. We recommend planning accordingly and appreciate your patience as these important updates are completed.

If you have any questions or concerns, please contact the Help Desk:

Web: http://helpdesk.ggc.edu
Email: helpdesk@ggc.edu
Phone: 678.407.5611
Posted on May 05, 2026 - 08:52 EDT
May 6, 2026
CRM Recruit 8.1 Upgrade - (Tuesday, May 5th)
Completed - The scheduled maintenance has been completed.
May 6, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 22:00 EDT
Scheduled - GGC's CRM Recruit vendor, Ellucian, will be installing the version 8.1 upgrade in GGC’s Production environment on Tuesday, May 5, 2026, at 10:00 p.m. until May 6, 2026 at 8:00 a.m.

CRM Recruit will be unavailable during this time.
May 4, 09:54 EDT
Linux Operating System (OS) Patching (Multiple Services Affected)
Completed - The scheduled maintenance has been completed.
May 6, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 23:00 EDT
Scheduled - GGC's Banner host will perform Linux Operating System (OS) patching tonight, beginning at 11:00 p.m.

Upgrade Window:
Starts: Tuesday, May 5, 2026, at 11:00 p.m
Ends: Wednesday, May 6, 2026, at 7:00 am.

During this time, Banner, Degree Works, OneUSG Connect and GeorgiaFIRST Financials will be unavailable. We recommend planning accordingly and appreciate your patience as these important updates are completed.

If you have any questions or concerns, please contact the Help Desk:

Web: http://helpdesk.ggc.edu
Email: helpdesk@ggc.edu
Phone: 678.407.5611
May 5, 16:32 EDT
May 5, 2026
GGC ITEC Network Packet Loss
Resolved - The root cause was identified and corrected. Duplicate IP address was assigned to equipment in the ITEC network.
May 5, 13:45 EDT
Investigating - We are aware of reports of network slowness and packet loss for the ITEC networks on campus. We are investigating the cause.
May 5, 13:26 EDT
May 4, 2026

No incidents reported.

May 3, 2026
Degree Works Scheduled Maintenance this Weekend
Completed - The scheduled maintenance has been completed.
May 3, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 22:00 EDT
Scheduled - Ellucian, GGC's Degree Works host, will perform system upgrades this weekend.



Maintenance Window:
Starts: Saturday, May 2, 2026, at 10:00 p.m.
Ends: Sunday, May 3, 2026, at 4:00 a.m.



During this time, Degree Works will be unavailable. We recommend planning accordingly and appreciate your patience as these important updates are completed.



If you have any questions or concerns, please contact the Help Desk:

Web: http://helpdesk.ggc.edu
Email: helpdesk@ggc.edu
Phone: 678.407.5611
May 1, 10:07 EDT
May 2, 2026
Banner Upgrades (Friday, May 1st)
Completed - The scheduled maintenance has been completed.
May 2, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 18:00 EDT
Scheduled - ITS (GGC’s Banner hosting provider) will perform Banner upgrades, beginning today.


Maintenance Window:
Starts: Friday, May 1, 2026, at 6:00 p.m.
Ends: Saturday, May 2, 2026, at 7:00 a.m.


During this time, the following service will be unavailable:

Banner


We recommend planning accordingly and appreciate your patience as these important updates are completed.


If you have any questions or concerns, please contact the Help Desk:
Web: http://helpdesk.ggc.edu
Email: helpdesk@ggc.edu
Phone: 678.407.5611
May 1, 10:05 EDT
May 1, 2026
Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

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