GGC Status

All Systems Operational

About This Site

Report an issue at: GGC Help Desk: helpdesk@ggc.edu or visit https://helpdesk.ggc.edu

Website (www.ggc.edu) Operational

Single Sign-on (SSO) Operational

Teaching & Learning Operational

MyCourses Operational

Kaltura Operational

Grizzly Den (Banner) Operational

DegreeWorks Operational

GradesFirst / EAB Navigate Operational

LinkedIn Learning Operational

Grizzly Learning Path (Percipio) Operational

Turnitin Operational

SL&L/Via (Portfolio) Operational

CRM Recruit Operational

Classroom Technology Operational

Class Climate Operational

domains.ggc.edu Operational

ProctorU Operational

ExamSoft Operational

Barnes & Noble Operational

Respodus Lockdown Browser and Monitor Operational

Network Operational

Wired Operational

Wireless (GGC Wifi, GGC Guest, & eduroam) Operational

VPN Operational

PeachNet Operational

Communication & Collaboration Tools Operational

Claw Mail Operational

Microsoft Teams Operational

Microsoft Office 365 Operational

Microsoft OneDrive / SharePoint Operational

LISTSERV Operational

Zoom Operational

The Pulse Operational

Telephone Systems Operational

Office & Desk Phones Operational

Softphones Operational

Productivity Tools Operational

Device Management Operational

Printing & Scanning Operational

File Sharing Operational

Clickup.com Operational

NextGen Dynamic Forms Operational

TouchNet Operational

Nelnet Operational

GeorgiaFIRST PeopleSoft Financials Operational

OneUSG Connect (oneusgconnect.usg.edu) Operational

Help Desk Portal Operational

WordPress Operational

Claw Card Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 26, 2025

No incidents reported today.

Apr 25, 2025

Network Maintenance - Building D

Completed - The scheduled maintenance has been completed.
Apr 25, 23:42 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 18:00 EDT

Scheduled - The Information Technology team will be performing network maintenance in Building D in network closets A and B. The schedule time is from Friday April 25th @ 6pm to Saturday April 26th @ 2am.

Affected areas:
1st floor rooms 1200-1499 which includes Testing Center, Claw Card, Call Center, New Student Connections, Admissions, and Registration Services
2nd floor rooms 2100-2108

Non-Affected Areas
Campus Police Department – rooms 1501-1599
Welcome Center and adjacent rooms 1100-1199

Affected Services:
Internet/Peachnet
Wired/wireless network
Desk phones
Printing and Scanning
Apr 23, 17:25 EDT

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

Network Maintenence: I Building

Completed - The scheduled maintenance has completed. All services are restored in the I building.
Apr 22, 20:24 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 18:00 EDT

Scheduled - The Information Technology team will be performing network maintenance on the 2nd and 3rd floors of I Building on Tuesday, April 22nd starting at 6pm. All network services will be affected including Internet, desk phones, printers, PC/laptops. We expect all work to be finished by Wednesday April 23rd at 6am.
Apr 21, 10:38 EDT

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

Zoom Outage

Resolved - This incident has been resolved.
Apr 17, 08:12 EDT

Update - Zoom experienced a global outage this evening, which has affected the Zoom integration in MyCourses. The GGC Zoom web portal (https://ggc-edu.zoom.us/) is now working.

IT recommends that instructors start any previously scheduled class meetings from the web portal until the integration has been restored. Your scheduled meetings will appear under the Upcoming tab in the Meetings section of your account. Be sure to post an announcement in your course with the Zoom meeting link to ensure students know how to join the meeting. An announcement has been posted in MyCourses with additional details.

We are working closely with vendor support to resolve this issue as soon as possible. Please keep checking the GGC Status page for updates and contact helpdesk@ggc.edu if you encounter any problems or have questions.
Apr 16, 21:00 EDT

Update - We are continuing to investigate this issue.
Apr 16, 20:58 EDT

Investigating - It's reported that Zoom is currently experiencing a global outage. Users have reported various issues, including difficulties logging into meetings, accessing the site, and modifying settings.
Apr 16, 16:47 EDT

Apr 16, 2025

CRM Recruit 7.1 Upgrade - Tuesday (4/15/25)

Completed - The scheduled maintenance has been completed.
Apr 16, 08:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 22:00 EDT

Scheduled - GGC's CRM Recruit vendor, Ellucian, will be installing the version 7.1 upgrade in GGC’s Production environment on Tuesday, April 15, 2025, at 10:00 p.m. until April 16, 2025 at 8:00 a.m.

CRM Recruit will be unavailable during this time.
Apr 14, 10:47 EDT

Apr 15, 2025

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.