All Systems Operational

About This Site

Report an issue at: GGC Help Desk: helpdesk@ggc.edu or visit https://helpdesk.ggc.edu

Website (www.ggc.edu) Operational
Single Sign-on (SSO) Operational
Teaching & Learning Operational
MyCourses Operational
Kaltura Operational
Grizzly Den (Banner) Operational
DegreeWorks Operational
EAB Navigate Operational
LinkedIn Learning Operational
Grizzly Learning Path (Percipio) Operational
Turnitin Operational
SL&L/Via (Portfolio) Operational
CRM Recruit Operational
Classroom Technology Operational
Class Climate Operational
domains.ggc.edu Operational
ProctorU Operational
ExamSoft Operational
Barnes & Noble Operational
Respodus Lockdown Browser and Monitor Operational
Simple Syllabus Operational
Curriculum Operational
Panorama Operational
Qualtrics Operational
Element451 Operational
Network Operational
Wired Operational
Wireless (GGC Wifi, GGC Guest, & eduroam) Operational
VPN Operational
PeachNet Operational
Communication & Collaboration Tools Operational
Claw Mail Operational
Microsoft Teams Operational
Microsoft Office 365 Operational
Microsoft OneDrive / SharePoint Operational
LISTSERV Operational
Zoom Operational
Inside GGC Operational
Telephone Systems Operational
Office & Desk Phones Operational
Softphones Operational
Productivity Tools Operational
Device Management Operational
Printing & Scanning Operational
File Sharing Operational
Clickup.com Operational
NextGen Dynamic Forms Operational
TouchNet Operational
Nelnet Operational
GeorgiaFIRST PeopleSoft Financials Operational
OneUSG Connect (oneusgconnect.usg.edu) Operational
Help Desk Portal Operational
WordPress Operational
Claw Card Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

System Maintenance This Weekend - (Multiple Services Affected) Sep 18, 2026 23:00 - Sep 19, 2026 07:00 EDT

ITS (GGC’s Banner hosting provider) will perform Linux Operating System (OS) Patching Updates, beginning Friday.


Maintenance Window:
Starts: Friday, September 18, 2026, at 11:00 p.m.
Ends: Saturday, September 19, 2026, at 7:00 a.m.


During this time, the following services will be unavailable:
* Banner
* Degree Works
* GeorgiaFIRST Financials
* OneUSG Connect

We recommend planning accordingly and appreciate your patience as these important updates are completed.


If you have any questions or concerns, please contact the Help Desk:
Web: http://helpdesk.ggc.edu
Email: helpdesk@ggc.edu
Phone: 678.407.5611
Posted on Sep 17, 2026 - 09:30 EDT

Sep 17, 2026

No incidents reported today.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

Degree Works 5.1.7.2 Upgrade this Weekend (Saturday, September 12th)
Completed - The scheduled maintenance has been completed.
Sep 13, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 22:00 EDT
Scheduled - Ellucian (GGC’s Degree Works hosting provider) will install an upgrade Saturday night, beginning at 10:00 PM.


Maintenance Window:
Starts: Saturday, September 12, 2026, at 10:00 p.m.
Ends: Sunday, September 13, 2026, at 4:00 a.m.


During this time, the following service will be unavailable:
* Degree Works

We recommend planning accordingly and appreciate your patience as this important upgrade is completed.


If you have any questions or concerns, please contact the Help Desk:
Web: http://helpdesk.ggc.edu
Email: helpdesk@ggc.edu
Phone: 678.407.5611
Sep 8, 11:06 EDT

Sep 12, 2026

Sep 11, 2026

No incidents reported.

Sep 10, 2026

SolarWinds unavailable
Resolved - This incident has been resolved.
Sep 10, 12:29 EDT
Update - We are continuing to monitor for any further issues.
Sep 10, 11:59 EDT
Monitoring - Identified - The SolarWinds investigation identified the underlying issue. A corrective fix has been deployed, and the service remains under active monitoring to verify stability and confirm full resolution.
Sep 10, 11:52 EDT
Investigating - We are currently investigating this issue.
Sep 10, 11:34 EDT
Scheduled Windows Operating System (OS) Maintenance (Banner, Axiom, BDM, and Campus Logic)
Completed - The scheduled maintenance has been completed.
Sep 10, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 23:00 EDT
Scheduled - GGC's Banner host will perform Windows Operating System (OS) maintenance Wednesday night, beginning at 11:00 PM.

Upgrade Window:
Starts: Wednesday, September 9, 2026, at 11:00 p.m.
Ends: Thursday, September 10, 2026, at 7:00 a.m.

During this time, Banner, Axiom, BDM, and Campus Logic will be unavailable. We recommend planning accordingly and appreciate your patience as these important updates are completed.

If you have any questions or concerns, please contact the Help Desk:
Web: http://helpdesk.ggc.edu
Email: helpdesk@ggc.edu
Phone: 678.407.5611
Sep 8, 11:30 EDT

Sep 9, 2026

Sep 8, 2026

No incidents reported.

Sep 7, 2026

Departmental /Shared Drive File Maintenance (starting 9/4 @ 6pm)
Completed - The scheduled maintenance has been completed.
Sep 7, 07:19 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 18:00 EDT
Scheduled - Action Needed: Shut Down Your Computer for Shared Drive Maintenance

Information Technology (IT) will perform maintenance on file servers commonly referred to as a shared drive, a mapped drive, or “Z Drive” beginning Friday, September 4, at 6:00 p.m. through Monday, September 7, at 5:00 p.m. During this maintenance window, access to folders and files on the shared drive will be unavailable. Below is a list of departmental shares that will be affected with this maintenance. IT will provide updates via status.ggc.edu.

Please note: Files on OneDrive, SharePoint, or MS Teams will not be affected by this maintenance.
Action Needed

All faculty and staff that use the shared drives listed below should shut down their computers before 6:00 p.m. on Friday. This applies to computers that are on and off campus.
Shutting down computers will help ensure that your access to the shared drive is not interrupted on Tuesday, September 8.

Departmental Shared Drives
• \\ggc.edu\adrianew\administration
• \\ggc.edu\adrianew\advancement
• \\ggc.edu\adrianew\asa operations
• \\ggc.edu\adrianew\facilities
• \\ggc.edu\adrianew\faculty
• \\ggc.edu\adrianew\foundation accounting
• \\ggc.edu\adrianew\foundation real estate
• \\ggc.edu\drive\account_create
• \\ggc.edu\drive\account_disable
• \\ggc.edu\drive\admissions
• \\ggc.edu\drive\apogee
• \\ggc.edu\drive\asa_hr
• \\ggc.edu\drive\AtomicForceMicroscopy
• \\ggc.edu\drive\avengineering
• \\ggc.edu\drive\blacboardts
• \\ggc.edu\drive\blackboardts
• \\ggc.edu\drive\cabinet
• \\ggc.edu\drive\call_center
• \\ggc.edu\drive\campuslogic
• \\ggc.edu\drive\cardinalse
• \\ggc.edu\drive\CDAC
• \\ggc.edu\drive\corporateaffiliates
• \\ggc.edu\drive\CPRInstructors
• \\ggc.edu\drive\CreativeAssets
• \\ggc.edu\drive\cts
• \\ggc.edu\drive\cts_media_archive
• \\ggc.edu\drive\curriculumcommitteerchive
• \\ggc.edu\drive\Diversity
• \\ggc.edu\drive\ECI Selections
• \\ggc.edu\drive\ELIProgramRecords
• \\ggc.edu\drive\em-services
• \\ggc.edu\drive\EMBudget
• \\ggc.edu\drive\emck
• \\ggc.edu\drive\emck-applications
• \\ggc.edu\drive\environmental
• \\ggc.edu\drive\ezproxy
• \\ggc.edu\drive\fleet_management
• \\ggc.edu\drive\fwsadp
• \\ggc.edu\file1\accountingservices
• \\ggc.edu\file1\accreditation
• \\ggc.edu\file1\admins
• \\ggc.edu\file1\athletics
• \\ggc.edu\file1\athleticsadmission
• \\ggc.edu\file1\athleticsbusiness
• \\ggc.edu\file1\athleticsdevelopment
• \\ggc.edu\file1\athleticsfinancialaid
• \\ggc.edu\file1\athleticsregistrar
• \\ggc.edu\file1\auxiliaryservices
• \\ggc.edu\file1\BannerSecurity
• \\ggc.edu\file1\BDMS
• \\ggc.edu\file1\capsrestricted
• \\ggc.edu\file1\counselingcenter
• \\ggc.edu\file1\dataanalysis
• \\ggc.edu\file1\disabilityservices
• \\ggc.edu\file1\edconnect
• \\ggc.edu\file1\EdSecure
• \\ggc.edu\file1\EnrollmentManagement
• \\ggc.edu\file1\eofy13
• \\ggc.edu\gucts\AceReader
• \\ggc.edu\gucts\cabinet
• \\ggc.edu\gucts\execadmin

If you have any questions, please contact the Help Desk at:
Web: http://helpdesk.ggc.edu
Email: helpdesk@ggc.edu
Phone: 678.407.5611

Important Reminder: Information Technology will never request your password or other sensitive information by email, online form, text message, or phone call.
Sep 2, 15:00 EDT

Sep 6, 2026

Degree Works Maintenance This Weekend (Saturday, September 5)
Completed - The scheduled maintenance has been completed.
Sep 6, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 22:00 EDT
Scheduled - Ellucian (GGC’s Degree Works hosting provider) will perform Linux Operating System (OS) Patching Updates, beginning Saturday night.

Maintenance Window:
Starts: Saturday, September 5, 2026, at 10:00 p.m.
Ends: Sunday, September 6, 2026, at 4:00 a.m.

During this time, the following service will be unavailable:
* Degree Works

We recommend planning accordingly and appreciate your patience as these important updates are completed.


If you have any questions or concerns, please contact the Help Desk:
Web: -http://helpdesk.ggc.edu
Email: helpdesk@ggc.edu
Phone: 678.407.5611
Sep 3, 08:37 EDT

Sep 5, 2026

Sep 4, 2026

Sep 3, 2026

No incidents reported.

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