Resolved -
This incident has been resolved.
Oct 21, 09:16 EDT
Monitoring -
Between approximately 3:00 a.m. and 5 p.m. on Monday, October 20, 2025, many services such as MyCourses, Kaltura, Respondus LockDown Browser/Monitor, and Simple Syllabus experienced intermittent issues due to an Amazon Web Services (AWS) outage.
AWS functionality has been restored. Some services may still experience issues as backlogged processes finish over the next few hours.
IT and our vendors will continue monitoring.
Oct 20, 19:06 EDT
Update -
We are continuing to work on a fix for this issue.
Oct 20, 11:18 EDT
Identified -
Many services such as MyCourses, Kaltura, Respondus Lockdown Browser/Monitor, and Simple Syllabus are experiencing performance related issues due to a global outage impacting Amazon Web Services (AWS). Thank you for your patience while AWS works to resolve this issue.
Oct 20, 11:17 EDT