GGC Status

All Systems Operational

About This Site

Report an issue at: GGC Help Desk: helpdesk@ggc.edu or visit https://helpdesk.ggc.edu

Website (www.ggc.edu) Operational

Single Sign-on (SSO) Operational

Teaching & Learning Operational

MyCourses Operational

Kaltura Operational

Grizzly Den (Banner) Operational

DegreeWorks Operational

GradesFirst / EAB Navigate Operational

LinkedIn Learning Operational

Grizzly Learning Path (Percipio) Operational

Turnitin Operational

SL&L/Via (Portfolio) Operational

CRM Recruit Operational

Classroom Technology Operational

Class Climate Operational

domains.ggc.edu Operational

ProctorU Operational

ExamSoft Operational

Barnes & Noble Operational

Respodus Lockdown Browser and Monitor Operational

Simple Syllabus Operational

Curriculum Operational

Network Operational

Wired Operational

Wireless (GGC Wifi, GGC Guest, & eduroam) Operational

VPN Operational

PeachNet Operational

Communication & Collaboration Tools Operational

Claw Mail Operational

Microsoft Teams Operational

Microsoft Office 365 Operational

Microsoft OneDrive / SharePoint Operational

LISTSERV Operational

Zoom Operational

The Pulse Operational

Telephone Systems Operational

Office & Desk Phones Operational

Softphones Operational

Productivity Tools Operational

Device Management Operational

Printing & Scanning Operational

File Sharing Operational

Clickup.com Operational

NextGen Dynamic Forms Operational

TouchNet Operational

Nelnet Operational

GeorgiaFIRST PeopleSoft Financials Operational

OneUSG Connect (oneusgconnect.usg.edu) Operational

Help Desk Portal Operational

WordPress Operational

Claw Card Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 27, 2026

No incidents reported today.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

Softphone numbers are unable to receive calls including the Enrollment Communication Services Department/Call Center

Resolved - This incident has been resolved.
Mar 25, 08:57 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 24, 23:16 EDT

Update - We are continuing to investigate this issue.
Mar 24, 23:16 EDT

Update - Information Technology (IT) is working with our vendors to further investigate this issue.
Mar 24, 19:04 EDT

Investigating - We are currently investigating this issue.
Mar 24, 15:02 EDT

Mar 24, 2026

Scheduled Internet Maintenance

Completed - The scheduled maintenance has been completed.
Mar 24, 22:30 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 22:00 EDT

Scheduled - Information Technology will perform a planned network update. This work will briefly interrupt on-campus internet access, including access in the residence halls, between 10-10:30 p.m.

Impacted services:

> On-campus internet access will be unavailable.
> VPN access will be unavailable.
> Public Safety will remain available at 678.407.5333.
> After maintenance is complete, you may need to sign back in to some applications and services.

Services available from off campus:

During the maintenance window, the following services will remain available only from off-campus locations:
> Microsoft 365 applications (Outlook, Word, Excel, PowerPoint, Teams, and SharePoint)
> GGC public websites, and MyCourses.
> Grizzly Den (Banner), OneUSG Connect, and GeorgiaFIRST self-service.
> Services that require VPN will be unavailable.

Real-time updates will be posted on the GGC status page. Thank you for your understanding as we complete essential updates to our network infrastructure.

If you have questions, contact the Help Desk at:

Web: http://helpdesk.ggc.edu

Email: helpdesk@ggc.edu

Phone: 678.407.5611
Mar 20, 09:18 EDT

Mar 23, 2026

OneUSG Connect

Resolved - This incident has been resolved.
Mar 23, 16:15 EDT

Investigating - OneUSG Connect is experiencing issues with the main page after logging in. The issue has been reported to USG's Help Desk. We've noticed the issue happens more on Microsoft Edge, and Google Chrome browsers, and the Firefox browser seems to be OK.
Mar 23, 09:11 EDT

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

Network Issues on Campus

Postmortem - Read details
Mar 13, 11:46 EDT

Resolved - All systems are back to full operational status.
Mar 13, 11:44 EDT

Identified - The issue has been identified and a fix is being implemented.
Mar 13, 09:07 EDT

Update - We are continuing to investigate this issue.
Mar 13, 08:51 EDT

Investigating - We are aware of a problem with one of the network switches in the GGC computer room. We are investigating the issue at this time. This is affecting several applications.
Mar 13, 08:50 EDT