All Systems Operational

About This Site

Report an issue at: GGC Help Desk: helpdesk@ggc.edu or visit https://helpdesk.ggc.edu

Website (www.ggc.edu) Operational
Single Sign-on (SSO) Operational
Teaching & Learning Operational
MyCourses Operational
Kaltura Operational
Grizzly Den (Banner) Operational
DegreeWorks Operational
GradesFirst / EAB Navigate Operational
LinkedIn Learning Operational
Grizzly Learning Path (Percipio) Operational
Turnitin Operational
SL&L/Via (Portfolio) Operational
CRM Recruit Operational
Classroom Technology Operational
Class Climate Operational
domains.ggc.edu Operational
ProctorU Operational
ExamSoft Operational
Barnes & Noble Operational
Respodus Lockdown Browser and Monitor Operational
Simple Syllabus Operational
Curriculum Operational
Network Operational
Wired Operational
Wireless (GGC Wifi, GGC Guest, & eduroam) Operational
VPN Operational
PeachNet Operational
Communication & Collaboration Tools Operational
Claw Mail Operational
Microsoft Teams Operational
Microsoft Office 365 Operational
Microsoft OneDrive / SharePoint Operational
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The Pulse Operational
Telephone Systems Operational
Office & Desk Phones Operational
Softphones Operational
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Nelnet Operational
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OneUSG Connect (oneusgconnect.usg.edu) Operational
Help Desk Portal Operational
WordPress Operational
Claw Card Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Windows Operating System (OS) Maintenance affecting Banner, Axiom & BDM Jan 14, 2026 23:00 - Jan 15, 2026 07:00 EST

GGC's Banner host will perform Windows Operating System (OS) maintenance this Wednesday, January 14th.

Upgrade Window:
Starts: Wednesday, January 14, 2026, at 11:00 p.m.
Ends: Thursday, January 15, 2026, at 7:00 a.m.

During this time, Banner, Axiom, and Banner Document Management (BDM) services will be unavailable. We recommend planning accordingly and appreciate your patience as these important updates are completed.

If you have any questions or concerns, please contact the Help Desk:
Web: http://helpdesk.ggc.edu
Email: helpdesk@ggc.edu
Phone: 678.407.5611
Posted on Jan 12, 2026 - 14:17 EST
Jan 14, 2026

No incidents reported today.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026
GGC Campus Internet Down
Resolved - USG has repaired the secondary fiber path which makes GGC's Internet fully redundant once again. We will now close this incident.
Jan 10, 13:50 EST
Monitoring - USG's fiber provider was able to repair the cut fiber path and has restored the PeachNet Internet connection. All services are operational again. We are monitoring for stability.
Jan 9, 18:54 EST
Update - USG provided an update that they expect the outage to last another 2-3 hours. While there has been some service restoration for other circuits, GGC's circuit is still being repaired.
Jan 9, 15:35 EST
Update - We are continuing to work on a fix for this issue.
Jan 9, 14:25 EST
Update - USG provided an update to GGC that the Internet service outage is due to two unrelated fiber cuts in the primary and secondary pathways. Estimated time to restoration is unknown but there are crews working to fix each fiber cut to restore service as soon as possible.
Jan 9, 12:58 EST
Identified - USG is working to restore service. There is a known fiber cut along our pathway. This outage will affect many systems and the ability for users to connect to services outside of GGC while on campus.
Jan 9, 11:15 EST
Jan 9, 2026
GGC Desk Phone System Issues
Resolved - This incident has been resolved.
Jan 9, 18:57 EST
Monitoring - The cause of the issue was found to be a defect in the replication feature between the primary and secondary phone system. Unfortunately, voicemails and PINs were not syncing between the systems. We were able to reset PINs to the pre-upgrade values; however the voicemails were not recovered. Voicemails between 10/5/2025 and 12/30/2025 were not replicated, so some mailboxes will show very old messages when accessed. Voicemails left after 12/30 should be available for users.

IT will work with users on a case by case basis, so please contact the Help Desk if you have any issues.
Jan 7, 09:41 EST
Investigating - On December 30, 2025, Information Technology (IT) completed an upgrade to the GGC desk phone system. While the upgrade appeared to be successful, we have identified some issues affecting the voicemail system such as voicemail PIN numbers no longer working and older voicemails reappearing. IT is working with our phone system vendor on a solution with the goal of minimizing campus impact.
Jan 5, 15:52 EST
Jan 8, 2026

No incidents reported.

Jan 7, 2026
Jan 6, 2026

No incidents reported.

Jan 5, 2026
Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.

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