All Systems Operational

About This Site

Report an issue at: GGC Help Desk: helpdesk@ggc.edu or visit https://helpdesk.ggc.edu

Website (www.ggc.edu) Operational
Single Sign-on (SSO) Operational
Teaching & Learning Operational
MyCourses Operational
Kaltura Operational
Grizzly Den (Banner) Operational
DegreeWorks Operational
GradesFirst / EAB Navigate Operational
LinkedIn Learning Operational
Grizzly Learning Path (Percipio) Operational
Turnitin Operational
SL&L/Via (Portfolio) Operational
CRM Recruit Operational
Classroom Technology Operational
Class Climate Operational
domains.ggc.edu Operational
ProctorU Operational
ExamSoft Operational
Barnes & Noble Operational
Respodus Lockdown Browser and Monitor Operational
Simple Syllabus Operational
Curriculum Operational
Network Operational
Wired Operational
Wireless (GGC Wifi, GGC Guest, & eduroam) Operational
VPN Operational
PeachNet Operational
Communication & Collaboration Tools Operational
Claw Mail Operational
Microsoft Teams Operational
Microsoft Office 365 Operational
Microsoft OneDrive / SharePoint Operational
LISTSERV Operational
Zoom Operational
The Pulse Operational
Telephone Systems Operational
Office & Desk Phones Operational
Softphones Operational
Productivity Tools Operational
Device Management Operational
Printing & Scanning Operational
File Sharing Operational
Clickup.com Operational
NextGen Dynamic Forms Operational
TouchNet Operational
Nelnet Operational
GeorgiaFIRST PeopleSoft Financials Operational
OneUSG Connect (oneusgconnect.usg.edu) Operational
Help Desk Portal Operational
WordPress Operational
Claw Card Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 14, 2026

No incidents reported today.

Feb 13, 2026

No incidents reported.

Feb 12, 2026
Scheduled Windows Operating System (OS) Maintenance - (Banner, Axiom & BDM)
Completed - The scheduled maintenance has been completed.
Feb 12, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 23:00 EST
Scheduled - GGC's Banner host will perform Windows Operating System (OS) maintenance this Wednesday, February 11th.

Upgrade Window:
Starts: Wednesday, February 11, 2026, at 11:00 p.m.
Ends: Thursday, February 12, 2026, at 7:00 a.m.

During this time, Banner, Axiom, and Banner Document Management (BDM) services will be unavailable. We recommend planning accordingly and appreciate your patience as these important updates are completed.

If you have any questions or concerns, please contact the Help Desk:
Web: http://helpdesk.ggc.edu
Email: helpdesk@ggc.edu
Phone: 678.407.5611
Feb 10, 14:04 EST
Feb 11, 2026
Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026
Degree Works Scheduled Maintenance this Weekend
Completed - The scheduled maintenance has been completed.
Feb 7, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 22:00 EST
Scheduled - Ellucian, GGC's Degree Works host, will perform system upgrades this weekend.

Maintenance Window:
Starts: Friday, February, 6, 2026, at 10:00 p.m.
Ends: Saturday, February 7, 2026, at 4:00 a.m.

During this time, Degree Works will be unavailable. We recommend planning accordingly and appreciate your patience as these important updates are completed.

If you have any questions or concerns, please contact the Help Desk:
Web: http://helpdesk.ggc.edu
Email: helpdesk@ggc.edu
Phone: 678.407.5611
Feb 5, 09:19 EST
Feb 6, 2026
Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026
Help Desk portal is currently experiencing slow load times.
Resolved - This incident has been resolved.
Feb 2, 13:58 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 2, 13:27 EST
Investigating - The vendor is currently wokring on a solution.
Feb 2, 12:49 EST
Feb 1, 2026

No incidents reported.

Jan 31, 2026
Banner Upgrades (Friday, January 30th)
Completed - The scheduled maintenance has been completed.
Jan 31, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 18:00 EST
Scheduled - ITS (GGC’s Banner hosting provider) will perform Banner upgrades, beginning Friday.

Maintenance Window:
Starts: Friday, January 30, 2026, at 6:00 p.m.
Ends: Saturday, January 31, 2026 at 7:00 a.m.


During this time, the following service will be unavailable:
* Banner

We recommend planning accordingly and appreciate your patience as these important updates are completed.

If you have any questions or concerns, please contact the Help Desk:

Web: http://helpdesk.ggc.edu
Email: helpdesk@ggc.edu
Phone: 678.407.5611
Jan 28, 10:34 EST
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