All Systems Operational

About This Site

Report an issue at: GGC Help Desk: helpdesk@ggc.edu or visit https://helpdesk.ggc.edu

Website (www.ggc.edu) Operational
Single Sign-on (SSO) Operational
Teaching & Learning Operational
MyCourses Operational
Kaltura Operational
Grizzly Den (Banner) Operational
DegreeWorks Operational
GradesFirst / EAB Navigate Operational
LinkedIn Learning Operational
Grizzly Learning Path (Percipio) Operational
Turnitin Operational
SL&L/Via (Portfolio) Operational
CRM Recruit Operational
Classroom Technology Operational
Class Climate Operational
domains.ggc.edu ? Operational
ProctorU ? Operational
ExamSoft Operational
Barnes & Noble ? Operational
Respodus Lockdown Browser and Monitor Operational
Network Operational
Wired Operational
Wireless (GGC Wifi, GGC Guest, & eduroam) Operational
VPN Operational
PeachNet Operational
Communication & Collaboration Tools Operational
Claw Mail Operational
Microsoft Teams Operational
Microsoft Office 365 Operational
Microsoft OneDrive / SharePoint Operational
LISTSERV Operational
Zoom Operational
The Pulse ? Operational
Telephone Systems Operational
Office & Desk Phones Operational
Softphones Operational
Productivity Tools Operational
Device Management Operational
Printing & Scanning Operational
File Sharing Operational
Clickup.com ? Operational
NextGen Dynamic Forms Operational
TouchNet Operational
Nelnet Operational
GeorgiaFIRST PeopleSoft Financials Operational
OneUSG Connect (oneusgconnect.usg.edu) Operational
Help Desk Portal Operational
WordPress Operational
Claw Card ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Oracle Critical Patching Updates for Banner (August 1, 2025) Aug 1, 2025 23:00 - Aug 2, 2025 07:00 EDT

Oracle Critical Patching Updates for GGC's Banner/"Grizzly Den" application has been scheduled for Friday, August 1, 2025 beginning at 11:00 pm until Saturday, August 2, 2025 at 7:00 am.

The following GGC application will not be available during this scheduled maintenance window:

• Banner/"Grizzly Den"
Posted on Jul 28, 2025 - 10:47 EDT
Jul 29, 2025

No incidents reported today.

Jul 28, 2025

No incidents reported.

Jul 27, 2025

No incidents reported.

Jul 26, 2025
Banner Upgrades Scheduled (7/25/25)
Completed - The scheduled maintenance has been completed.
Jul 26, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 18:00 EDT
Scheduled - Upcoming scheduled maintenance notice

Information Technology Services (ITS), GGC's Banner host, will be installing Banner upgrades this weekend. This maintenance will start Friday, July 25, 2025, at 6:00 p.m. and services may remain unavailable through Saturday, July 26, 2025, at 7:00 a.m.
Jul 21, 11:32 EDT
Jul 25, 2025
SolarWinds Latency
Resolved - This incident has been resolved.
Jul 25, 13:42 EDT
Investigating - SolarWinds is currently investigating.
Jul 25, 10:27 EDT
Network Outage in Building A affecting the Help Desk.
Resolved - This incident has been resolved.
Jul 25, 08:51 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 24, 13:34 EDT
Investigating - We are currently investigating an issue with the Network in Building A. Currently, the Help Desk has limited access to the Ticketing System.
Jul 24, 12:57 EDT
Jul 24, 2025
Jul 23, 2025
Network Outage in Building A affecting the Help Desk.
Resolved - This incident has been resolved.
Jul 23, 18:23 EDT
Investigating - We are currently investigating an issue with the Network in Building A. Currently, the Help Desk has limited access to the Ticketing System.
Jul 23, 13:25 EDT
Jul 22, 2025

No incidents reported.

Jul 21, 2025
Network Issues in Building P
Resolved - This incident has been resolved.
Jul 21, 15:37 EDT
Update - We are continuing to investigate this issue.
Jul 21, 15:37 EDT
Investigating - We are investigating a network outage affecting Building P. Phones and computers are affected.
Jul 21, 15:23 EDT
Jul 20, 2025

No incidents reported.

Jul 19, 2025

No incidents reported.

Jul 18, 2025

No incidents reported.

Jul 17, 2025
WiFi Connectivity Issue - GGC_Wireless
Resolved - The issue associated with the GGC_Wireless outage has been resolved. A new certificate was installed. There are some reports of clients still unable to connect after the new certificate was installed. You may need to refresh your wireless network configuration, or force your device to forget the GGC_Wireless network and then reconnect to the network.

If you continue to experience connectivity issues, please contact the GGC Help Desk at (678) 407-5611.
Jul 17, 14:10 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 16, 09:24 EDT
Investigating - We are currently investigating this issue.
Jul 16, 08:44 EDT
Jul 16, 2025
Jul 15, 2025

No incidents reported.

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