GGC Status

All Systems Operational

About This Site

Report an issue at: GGC Help Desk: helpdesk@ggc.edu or visit https://helpdesk.ggc.edu

Website (www.ggc.edu) Operational

Single Sign-on (SSO) Operational

Teaching & Learning Operational

MyCourses Operational

Kaltura Operational

Grizzly Den (Banner) Operational

DegreeWorks Operational

EAB Navigate Operational

LinkedIn Learning Operational

Grizzly Learning Path (Percipio) Operational

Turnitin Operational

SL&L/Via (Portfolio) Operational

CRM Recruit Operational

Classroom Technology Operational

Class Climate Operational

domains.ggc.edu Operational

ProctorU Operational

ExamSoft Operational

Barnes & Noble Operational

Respodus Lockdown Browser and Monitor Operational

Simple Syllabus Operational

Curriculum Operational

Panorama Operational

Qualtrics Operational

Element451 Operational

Network Operational

Wired Operational

Wireless (GGC Wifi, GGC Guest, & eduroam) Operational

VPN Operational

PeachNet Operational

Communication & Collaboration Tools Operational

Claw Mail Operational

Microsoft Teams Operational

Microsoft Office 365 Operational

Microsoft OneDrive / SharePoint Operational

LISTSERV Operational

Zoom Operational

Inside GGC Operational

Telephone Systems Operational

Office & Desk Phones Operational

Softphones Operational

Productivity Tools Operational

Device Management Operational

Printing & Scanning Operational

File Sharing Operational

Clickup.com Operational

NextGen Dynamic Forms Operational

TouchNet Operational

Nelnet Operational

GeorgiaFIRST PeopleSoft Financials Operational

OneUSG Connect (oneusgconnect.usg.edu) Operational

Help Desk Portal Operational

WordPress Operational

Claw Card Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 20, 2026

No incidents reported today.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

Banner & Oracle Critical Patching Updates (CPU) for Ellucian Ethos Identity (EEID) Scheduled Friday.

Completed - The scheduled maintenance has been completed.
May 16, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 18:00 EDT

Scheduled - ITS (GGC’s Banner hosting provider) will perform Banner upgrades & Oracle Critical Patching Updates (CPU) for Ellucian Ethos Identity (EEID), beginning Friday.

Maintenance Window:
Starts: Friday, May 15, 2026, at 6:00 p.m.
Ends: Saturday, May 16, 2026, at 7:00 a.m.

During this time, the following service will be unavailable:
* Banner
* Degree Works
* College Scheduler

We recommend planning accordingly and appreciate your patience as these important updates are completed.

If you have any questions or concerns, please contact the Help Desk:
Web: http://helpdesk.ggc.edu
Email: helpdesk@ggc.edu
Phone: 678.407.5611
May 12, 11:09 EDT

May 15, 2026

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

Banner Document Manager (BDM) & App Enhancer Maintenance Thursday, May 7th

Completed - The scheduled maintenance has been completed.
May 7, 22:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 18:00 EDT

Scheduled - GGC's Banner host will perform Banner Document Manager (BDM) and App Enhancer maintenance Thursday, May 7th, beginning at 6:00 PM.

Upgrade Window:
Starts: Thursday May 7, 2026, at 6:00 p.m.
Ends: Thursday May 7, 2026, at 10:00 p.m.

During this time, Banner Document Manager (BDM), and App Enhancer will be unavailable. We recommend planning accordingly and appreciate your patience as these important updates are completed.

If you have any questions or concerns, please contact the Help Desk:

Web: http://helpdesk.ggc.edu
Email: helpdesk@ggc.edu
Phone: 678.407.5611
May 5, 08:52 EDT

OneUSG Connect Issues Reported

Resolved - This incident has been resolved.
May 7, 20:44 EDT

Monitoring - OneUSG Connect Support has restored full functionality of access to OneUSG Connect. We will continue to monitor this system for stability. If you are still experiencing issues with access to OneUSG Connect, please contact the USG Service Desk at support@usg.edu or 877-251-2644.
May 7, 08:49 EDT

Investigating - OneUSG Connect is currently experiencing an unexpected outage and is unavailable. We are working closely with the University System of Georgia (USG) to monitor the situation. For immediate questions or concerns, you may also reach out to the USG Service Desk directly at support@usg.edu
May 7, 08:00 EDT

Yuja Panorama Outage

Resolved - This incident has been resolved.
May 7, 14:17 EDT

Investigating - We are investigating a widespread service disruption with Yuja. Users may be unable to access any Yuja-hosted tools or resources at this time. We are aware that Yuja’s official status reporting is also offline, and our team is working to establish a timeline for resolution.
May 7, 13:33 EDT

May 6, 2026

CRM Recruit 8.1 Upgrade - (Tuesday, May 5th)

Completed - The scheduled maintenance has been completed.
May 6, 08:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 22:00 EDT

Scheduled - GGC's CRM Recruit vendor, Ellucian, will be installing the version 8.1 upgrade in GGC’s Production environment on Tuesday, May 5, 2026, at 10:00 p.m. until May 6, 2026 at 8:00 a.m.

CRM Recruit will be unavailable during this time.
May 4, 09:54 EDT

Linux Operating System (OS) Patching (Multiple Services Affected)

Completed - The scheduled maintenance has been completed.
May 6, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 23:00 EDT

Scheduled - GGC's Banner host will perform Linux Operating System (OS) patching tonight, beginning at 11:00 p.m.

Upgrade Window:
Starts: Tuesday, May 5, 2026, at 11:00 p.m
Ends: Wednesday, May 6, 2026, at 7:00 am.

During this time, Banner, Degree Works, OneUSG Connect and GeorgiaFIRST Financials will be unavailable. We recommend planning accordingly and appreciate your patience as these important updates are completed.

If you have any questions or concerns, please contact the Help Desk:

Web: http://helpdesk.ggc.edu
Email: helpdesk@ggc.edu
Phone: 678.407.5611
May 5, 16:32 EDT