All Systems Operational

About This Site

Report an issue at: GGC Help Desk: helpdesk@ggc.edu or visit https://helpdesk.ggc.edu

Website (www.ggc.edu) Operational
Single Sign-on (SSO) Operational
Teaching & Learning Operational
MyCourses Operational
Kaltura Operational
Grizzly Den (Banner) Operational
DegreeWorks Operational
GradesFirst / EAB Navigate Operational
LinkedIn Learning Operational
Grizzly Learning Path (Percipio) Operational
Turnitin Operational
SL&L/Via (Portfolio) Operational
CRM Recruit Operational
Classroom Technology Operational
Class Climate Operational
domains.ggc.edu ? Operational
ProctorU ? Operational
ExamSoft Operational
Barnes & Noble ? Operational
Network Operational
Wired Operational
Wireless (GGC Wifi, GGC Guest, & eduroam) Operational
VPN Operational
PeachNet Operational
Communication & Collaboration Tools Operational
Claw Mail Operational
Microsoft Teams Operational
Microsoft Office 365 Operational
Microsoft OneDrive / SharePoint Operational
LISTSERV Operational
Zoom Operational
The Pulse ? Operational
Telephone Systems Operational
Office & Desk Phones Operational
Softphones Operational
Productivity Tools Operational
Device Management Operational
Printing & Scanning Operational
File Sharing Operational
Clickup.com ? Operational
GeorgiaFIRST PeopleSoft Financials Operational
OneUSG Connect (oneusgconnect.usg.edu) Operational
Help Desk Portal Operational
WordPress Operational
Claw Card ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 21, 2025

No incidents reported today.

Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025
Turnitin AI detection unavailable
Resolved - This incident has been resolved.
Jan 16, 13:59 EST
Investigating - Information Technology (IT) is investigating issues with the Turnitin AI detection feature in MyCourses. At this time, faculty will not be able to see an AI score in the Turnitin Similarity Report. IT is working directly with Turnitin Support. Additional details will be provided as they become available.
Jan 16, 10:53 EST
Scheduled Windows OS Maintenance (Banner, BDM, Axiom and other USG Services)
Completed - The scheduled maintenance has been completed.
Jan 16, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 23:00 EST
Scheduled - Information Technology Services (ITS) will be conducting Windows Operating System maintenance on Wednesday, January 15, 2025, at 11:00 p.m. until Thursday, January 16, 2025, at 7:00 a.m.

During this period, the following services may be intermittently unavailable:

- Data Warehouse and Business Intelligence - Authentication
- EBOR - PPV
- Georgia Archives: Content Manager
- GeorgiaBEST Banner Managed Services:
- Axiom
- BDM
- CampusLogic Connect
- AIMS Parking services
- MOVEit Managed File Transfer (files.usg.edu)
- SSC MoveIT
- SSC Phones
- TeamMate Audit Management Legacy Archive System
- USO Active Directory
- USG Foundation Accounting Service
- VPN

Start time
Jan 15, 11:00 EST

Estimated duration
8 hours
Jan 13, 10:19 EST
Jan 15, 2025
Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025
Barnes & Noble Integration with MyCourses Unavailable
Resolved - Our vendor has resolved the issues with the Barnes & Noble MyCourses integration.
Jan 8, 11:05 EST
Investigating - Information Technology is investigating issues with the Barnes & Noble integration with MyCourses. At this time, faculty and students using the B&N- Adopt Course Materials and Inclusive Access Course Materials features may receive an error message. IT is working with our vendors. Additional details will be provided as they become available.
Jan 8, 10:43 EST
Jan 7, 2025

No incidents reported.

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